Lotus Luxe Voyagers

FAQS

ALL YOU WANT TO KNOW - FAQS

Everything you need to know before you travel – answered clearly and honestly by our team.

Reach out by email, phone or our website enquiry form. Share your travel dates, group size, interests and preferred experiences -our team will design a personalised itinerary for your review and handle everything from there.

Six to eight weeks ahead for most journeys. For peak-season travel (December–March on the west/south coast; April–October on the east coast) or premium packages, three to six months is advisable -particularly for the Kandy–Ella train, which fills up quickly.

Absolutely. Every tour can be adjusted -add a safari, swap accommodation, extend a destination. Prefer to start from scratch? Our tailor-made service builds your journey entirely around your pace, interests and style.

Yes. Get in touch and we'll put together the best available itinerary for your dates. Our on-ground relationships often allow us to secure options not visible through standard booking channels.

All journeys are fully private. Your vehicle, guide and itinerary are exclusively yours -no shared coaches, no group schedules, no strangers. We move entirely at your pace.

  • Accommodation as specified | Daily breakfast | Meals listed in the itinerary
  • Private air-conditioned vehicle with driver | Airport and hotel transfers
  • English-speaking national guide | Safari jeep and naturalist guide
  • Scenic train tickets where specified | Road tolls, parking and driver costs
  • Bottled water throughout | 24/7 on-ground support

International flights, Sri Lanka visa fees, personal travel insurance, meals not listed in the itinerary, site admission fees (unless stated), alcoholic beverages and personal expenses.

You receive a comprehensive pre-trip travel document containing all logistics and contact details. During your journey, our team is available around the clock -if plans change, a road closes, or you want to add something to your day, we are always just a message away.

Contact us as early as possible, and we will do our best to accommodate amendments. Cancellation terms are clearly outlined in your booking confirmation, and we always aim to handle changes fairly and flexibly.

Yes. Share any requirements at the planning stage and we will communicate them to every property and operator on your route. Sri Lankan cuisine is naturally rich in vegetarian and vegan options.

  • West & south coasts + whale watching at Mirissa: December – March
  • East coast (Arugam Bay, Trincomalee) + surfing: April – October
  • Yala leopard sightings at their best: May – August
  • Elephant gathering at Minneriya & Kaudulla: July – October
  • Cultural Triangle & hill country: broadly year-round; driest Jul–Sep and Jan–Mar

Most visitors require an Electronic Travel Authorisation (ETA), obtainable online before departure -typically valid for 30 days with extension available. Apply at least one week ahead and check the current requirements for your nationality.

Sri Lankan Rupees (LKR). ATMs are widely available; cards are accepted at most hotels and restaurants. Carry some cash for markets and rural areas. Use banks or authorised exchange offices -avoid informal money changers.

Yes. Sri Lanka is a welcoming, safe destination with a strong hospitality culture. Standard travel precautions apply. Our team monitors conditions throughout the island and is always reachable during your journey.

  • Lightweight, breathable clothing for coastal and lowland areas
  • A light jacket for the highlands -Nuwara Eliya and Horton Plains can be cool
  • Modest clothing for temples (shoulders and knees covered; shoes removed)
  • Sunscreen, insect repellent, hat, sunglasses, refillable water bottle
  • Comfortable walking shoes and a small daypack

Strongly. A good policy should cover trip cancellation, medical expenses and evacuation, lost belongings and personal liability. Sri Lanka includes remote parks, highland trails and open-water activities -solid cover is essential peace of mind.

Excellent. The island is safe and welcoming, and travelling with a private guide and driver means trusted, knowledgeable company throughout -without joining a group. We tailor every solo itinerary to your own pace and comfort level.

  • Leopards -Yala holds one of the world's highest leopard densities
  • Asian elephants in Udawalawe, Minneriya, Kaudulla and Wilpattu
  • Sloth bears, crocodiles, water buffalo, sambar and spotted deer
  • Blue and sperm whales off Mirissa (November – April)
  • Spinner dolphins at Kalpitiya; sea turtles nesting on the south coast
  • 430+ bird species, including 33 found nowhere else on earth

Yala Block 1 offers the highest leopard density of any national park in the world. For a quieter, more untamed experience, Wilpattu is exceptional -dense jungle, natural lake basins and a population that feels genuinely wild.

Absolutely. Our naturalist guides tailor the experience to all ages -explaining behaviour, spotting birds and smaller creatures and making it genuinely engaging for young travellers. Bring binoculars, a camera and an open mind.

Boutique eco-lodges, heritage tea bungalows, luxury safari camps, beachfront retreats, design hotels and colonial-era properties -all personally reviewed and matched to the character of each destination and your own preferences.

Private, air-conditioned vehicles maintained to a high standard -sized to your group, from cars for couples to minivans for families. Safari parks use purpose-built open-sided jeeps with a driver-tracker and naturalist guide.

Plan Your Perfect Tour

Share your travel dreams with us, and we’ll design an extraordinary journey tailored just for you.